Returns & Exchanges

At Online in India, we strive to ensure your complete satisfaction with every purchase through our hassle-free 14-day return and exchange policy. If your item is damaged, defective, or not as described, we are committed to making it right with a swift resolution.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Quality Inspection

  Ensure the product is in its original packaging with all tags intact, as our team will review the request based on the item's condition.

• 3.
  Schedule Pickup

  Once approved, a courier partner will be dispatched to your delivery address within 48 hours to collect the return package at no extra cost.

• 4.
  Receive Refund

  After the item reaches our warehouse and passes a final quality check, your refund will be processed to your original payment method within 5-7 business days.